ce7777 Privacy Policy

ce7777 ("we", "us", "our") is committed to protecting the privacy and personal data of all players, visitors, and prospective members who interact with the ce7777 Platform at ce7777.bet. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of our website, mobile site, and associated services (collectively, the "Platform").

By registering an account or using the ce7777 Platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. This policy should be read alongside our Terms & Conditions, which are incorporated by reference. If you disagree with any part of this policy, please discontinue use of the Platform immediately.

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. When we make material changes, we will notify registered players via the email address on file at least 7 days before the changes take effect. The "Last Updated" date at the top of this page always reflects the most recent revision.

For the purposes of this Privacy Policy, the data controller responsible for your personal information is ce7777, operating the Platform at ce7777.bet. If you have any questions, requests, or concerns about how your personal data is processed, you may contact us directly:

• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 14 calendar days.

We collect personal information through several channels. The categories of data we collect and their respective sources are described below.

3.1 Information you provide directly

• Registration data: Full legal name, date of birth, email address, mobile phone number, and preferred currency (BDT).
• Identity verification (KYC) data: Copies of government-issued identification such as your National Identity Card (NID), passport, or driver's licence, and where required, proof of address documents.
• Payment information: Mobile financial service account numbers (bKash, Nagad, Rocket, Upay), bank account details (BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard) where applicable. Full card numbers are never stored on our servers; payment processing is handled by certified third-party providers.
• Support communications: Content of messages, chat transcripts, and emails you send to our customer support team.
• Responsible gaming preferences: Deposit limits, cool-off requests, and self-exclusion instructions you submit via account settings.

3.2 Information collected automatically

• Device and browser data: IP address, device type, operating system, browser version, screen resolution, and language settings.
• Usage data: Pages visited, features used, games played, session duration, betting history, search queries within the Platform, and clickstream data.
• Location data: Approximate geolocation derived from your IP address. We do not collect precise GPS coordinates.
• Cookies and similar technologies: Session cookies, persistent cookies, and local storage identifiers. Please refer to Section 8 (Cookies Policy) for full details.

3.3 Information received from third parties

• Identity verification providers: Results of KYC and anti-money-laundering (AML) checks conducted by authorised third-party verification services.
• Payment processors: Transaction status, reference numbers, and fraud-screening signals from our payment partners.
• Fraud prevention services: Risk scores and flagged indicators from third-party fraud detection providers we engage to protect the Platform and its players.

ce7777 uses personal data only for legitimate, clearly defined purposes. The table below sets out each purpose and the legal basis on which we rely:

• Account creation and management: To register your account, authenticate your identity, and maintain your player profile. Legal basis: performance of a contract.
• Processing transactions: To handle deposits, withdrawals, bonus credits, and refunds via bKash, Nagad, Rocket, Upay, and other supported payment methods. Legal basis: performance of a contract.
• Identity verification and fraud prevention: To conduct KYC/AML checks, verify your age (21+ requirement), detect fraudulent activity, and comply with applicable legal obligations. Legal basis: legal obligation and legitimate interest.
• Customer support: To respond to your enquiries, resolve disputes, and process complaints. Legal basis: performance of a contract and legitimate interest.
• Responsible gaming: To apply deposit limits, session controls, cool-off periods, and self-exclusion measures at your request or where required by our responsible gaming policy. Legal basis: legal obligation and legitimate interest.
• Service improvement and analytics: To understand how players use the Platform, identify technical issues, and develop new features. Legal basis: legitimate interest. Data used for analytics is anonymised or aggregated wherever possible.
• Marketing communications: To send promotional emails, SMS messages, or in-Platform notifications about ce7777 offers, including cricket BPL and IPL season promotions, seasonal bonuses (e.g., Eid, Pohela Boishakh), and new game launches. Legal basis: consent. You may withdraw consent at any time by updating your communication preferences in account settings or by contacting support.
• Legal compliance: To comply with applicable law, respond to lawful requests from public authorities, and enforce our Terms & Conditions. Legal basis: legal obligation.

ce7777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal information only in the following limited circumstances:

• Payment service providers: We share payment-related data (transaction amounts, account references) with our authorised payment partners, including mobile financial service operators (bKash, Nagad, Rocket, Upay) and card processors (Visa, Mastercard), solely to process your transactions.
• Identity and fraud verification services: We share identity data with certified KYC/AML providers to verify your age, identity, and source of funds as required by our compliance obligations.
• Game content providers: Aggregated, anonymised gameplay data may be shared with our game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) for game performance analytics. No personally identifiable information is included in these data transfers.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where we believe disclosure is necessary to protect the safety of our players or the integrity of the Platform.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of our assets, personal data held by ce7777 may be transferred to the acquiring entity. We will notify affected players via email prior to any such transfer and explain their choices in that event.

All third parties with whom we share personal data are contractually required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared. We do not permit third-party processors to use your data for their own commercial purposes.

ce7777 retains personal data for as long as your account remains active and for a defined period thereafter, as required by our legal and regulatory obligations. Our standard retention periods are as follows:

• Account and transaction records: Retained for a minimum of 5 years following account closure, in accordance with financial crime prevention requirements.
• KYC and identity documents: Retained for a minimum of 5 years from the date of the last transaction on the account.
• Customer support communications: Retained for 3 years from the date of the last interaction, to support dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for 1 year after withdrawal of consent, as evidence of compliance.
• Anonymised analytics data: Retained indefinitely in aggregated, non-identifiable form for service improvement purposes.

Where retention is no longer legally required or operationally necessary, personal data is securely deleted or anonymised. Players who close their accounts may request confirmation of data deletion timelines by contacting support.

ce7777 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to safeguard it against unauthorised access, loss, alteration, or disclosure. Our core security measures include:

• SSL/TLS encryption: All data transmitted between your device and the ce7777 Platform is encrypted using industry-standard SSL/TLS protocols. Our site operates exclusively over HTTPS.
• Access controls: Access to personal data within ce7777's internal systems is strictly limited to authorised personnel on a need-to-know basis. All staff with data access are subject to confidentiality obligations.
• Password hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms. ce7777 staff cannot view your plain-text password.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their accounts for an additional layer of login security. OTP-based verification via mobile number is supported.
• Vulnerability management: We conduct regular security assessments of the Platform to identify and remediate potential vulnerabilities.
• Incident response: In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected players within 72 hours of becoming aware of the breach, in line with good-practice data protection standards.

The ce7777 Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. Cookies are small text files placed on your device when you visit the Platform. They do not contain executable code and cannot access other data stored on your device.

We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function correctly, including session management, login authentication, and fraud prevention. These cannot be disabled without affecting core functionality.
• Analytics cookies: Used to collect anonymised data on how players navigate the Platform, which pages are most visited, and where errors occur. This data helps us improve the Platform's performance and usability.
• Preferences cookies: Store your Platform preferences, such as language and display settings, so you do not need to reconfigure them on each visit.
• Marketing cookies: Used to deliver relevant promotional content based on your browsing behaviour and game preferences on the ce7777 Platform. These cookies are only active if you have given explicit consent.

You may manage your cookie preferences through your device's browser settings. Disabling certain cookies may affect the availability or performance of some Platform features. Your consent to non-essential cookies can also be updated at any time by contacting our support team.

As a ce7777 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond within 14 calendar days of receiving a verified request.

The ce7777 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately close the account, void any pending activity, and securely delete the personal data associated with that account in accordance with our underage gambling policy.

If you believe a minor has registered on the ce7777 Platform, please notify us immediately at [email protected] so we can take prompt action. We encourage parents and guardians in Bangladesh to use device-level parental controls to restrict access to online gambling platforms by minors.

ce7777 primarily serves players located in Bangladesh and processes data in connection with services delivered to the Bangladesh market. Some of our third-party technology partners — including cloud infrastructure providers, game software suppliers (Pragmatic Play, Evolution Gaming, Spribe, etc.), and identity verification services — may process data on servers located outside Bangladesh.

Wherever personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, including contractual data protection clauses with our service providers. If you would like more information about the safeguards applied to any specific international transfer, please contact our support team.

ce7777 reserves the right to modify this Privacy Policy at any time. When we make changes that materially affect your rights or the way we handle your data, we will notify you by email at least 7 days before the updated policy takes effect. Minor or administrative changes (such as correcting typographical errors or clarifying existing practices without changing their substance) take effect immediately upon publication.

We encourage you to review this page periodically. Your continued use of the ce7777 Platform after a revised Privacy Policy takes effect constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should close your account before the effective date of the changes.

All previous versions of this Privacy Policy are archived and available upon request by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related complaint, please contact us. All communications should be in English:

• Support email: [email protected] (plain text — not a clickable link)
• Response commitment: We acknowledge all privacy requests within 48 hours and aim to resolve them within 14 calendar days. Complex requests involving large volumes of data may take up to 30 days; we will inform you if this applies to your request.

If you are dissatisfied with our response to a privacy complaint, you have the right to escalate the matter. We take all complaints seriously and will work in good faith to reach a satisfactory resolution.